BTC SERVICES

A service-oriented distribution network

The 9 European BTCs form a unique distribution network of chemical speciality products, essentially of BASF origin but also including a selection of complementary third products. This network is organised per industrial activity sector in order to give you the best of us in terms of technical competence, service, availability and reactivity. This is not wishful thinking: our teams regularly work per activity with their European equivalents, our computer systems are interconnected, our logistics are already European on storage and transportation level. But BTC’s calling doesn’t simply limit itself to the classical distribution of products: it firmly enters into a service perspective with a highly added value of which everyone knows it has a future.

BTC Logistics Service

In order to assure the quick distribution of its products, BTC holds a stock of almost 1000 T in France, containing 500 products stored in Amiens (department 80 – Somme).

The fact that BTC belongs to a European network of BASF subsidiaries with 11 well-chosen warehouses implanted all around Europe, allows us to assure an excellent stock coverage. Moreover, we can offer you our products in small and medium quantities because of a custom-made repackaging service.

The fastness and liability of the deliveries are guaranteed thanks to a partnership with MORY TEAM which puts a computer system at our disposal to follow our orders in real time.

The delivery times for France vary between 24h and 72h.

BTC Webtrade

We wish to, with the help of this new internet service, make the communication between us faster, more direct and more efficient. By connecting yourself to our Extranet, you benefit from the following advantages:

• 24-hour service, 7 days a week
• Faster and more efficient communication
• Well-targeted product information
• Faster processing of your orders
• And much, much more. See for yourself!

BTC Security

Our commitment within the Responsible Care® concept aims to constantly improve the security and the protection of the environment linked with the use of our products. Should you hear about an incident concerning a BASF product, please help us to supply a quick answer to every demand for help or every risk situation by rapidly informing our correspondents at the following numbers:

Information in case of danger:

Office hours
Phone: 01.49.64.57.33 (+33.1.49.64.57.33)
Fax: 01.49.64.53.80 (+33.1.49.64.53.80)

After office hours
Phone: 01.46.99.26.07 (+33.1.46.99.26.07)

EMERGENCY NUMBER ORFILA