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Your Contact Partners

Your first contact at BTC

Duncan Turner Customer Service Officer Tel: +44 (0)161 488 5777   
Jennie Nichol Customer Service Officer Tel: +44 (0)161 488 5777

Further first contacts

Duncan Turner Customer Service Officer Tel: +44 (0)161 488 5777   
Jennie Nichol Customer Service Officer Tel: +44 (0)161 488 5777
David Mather Customer Service Officer Tel: +44 (0)161 488 5381
Fiona Holdsworth  Customer Service Officer Tel: +44 (0)161 488 5298
Michael Gowan Head of Customer Contact Centre Tel: +44 (0)161 488 5777

Contacts for your products

Carolyn Herbert Customer Service Officer Tel: +44 (0)161 488 5768
Karan Jenkins Customer Service Officer Tel: +44 (0)161 488 5298 
Charlotte Radcliffe Customer Service Officer Tel: +44 (0)161 488 5185
Joanne Ambrey Customer Service Officer Tel: +44 (0)161 488 5185
Lisa Kelly Head of Sales Detergents & Formulators Tel: +44 (0)161 488 5938
Carolyn Herbert Customer Service Officer Tel: +44 (0)161 488 5768
Charlotte Radcliffe Customer Service Officer Tel: +44 (0)161 488 5185
Joanne Ambrey Customer Service Officer Tel: +44 (0)161 488 5185
Lisa Palmer Customer Service Officer Tel: +44 (0)161 488 5162
Sally Ford Customer Service Officer Tel: +44 (0)161 488 5967
Joanne Parrott Customer Service Officer Tel: +44 (0)161 488 5967
Lisa Palmer Customer Service Officer Tel: +44 (0)161 488 5162
Sally Ford Customer Service Officer Tel: +44 (0)161 488 5967
Joanne Parrott Customer Service Officer Tel: +44 (0)161 488 5967
John Martin Head of Sales Performance Chemicals for Coatings, Inks and Plastics Tel: +44 (0)161 488 5206
John Martin Head of Sales Performance Chemicals for Coatings, Inks and Plastics Tel: +44 (0)161 488 5206
Martine Howard  Customer Service Officer Sales & Customer Service  Administrator   Tel: +44 (0)161 488 5101
John Martin Head of Sales Performance Chemicals for Coatings, Inks and Plastics Tel: +44 (0)161 488 5206
Martine Howard  Customer Service Officer Sales & Customer Service  Administrator   Tel: +44 (0)161 488 5101
Lisa Palmer Customer Service Officer Tel: +44 (0)161 488 5162
Lisa Palmer Customer Service Officer Tel: +44 (0)161 488 5162
Donna Costello Customer Service Officer Functional Polymers Tel: +44 (0)161 488 5101
Michael Gowan Head of Sales Adhesives, Construction, Water Treatment, Mining and Paper Industries Tel: +44 (0)161 488 5777
Rachel Edwards Customer Service Officer Paper Industry Tel: +44 (0)161 488 5182
Michael Gowan Head of Sales Adhesives, Construction, Water Treatment, Mining and Paper Industries Tel: +44 (0)161 488 5777
Charlotte Radcliffe Customer Service Officer Tel: +44 (0)161 488 5185
Joanne Ambrey Customer Service Officer Tel: +44 (0)161 488 5185
Rachel Edwards Customer Service Officer Paper Industry Tel: +44 (0)161 488 5182
Carolyn Herbert Customer Service Officer Tel: +44 (0)161 488 5768

Contacts for your industry

Carolyn Herbert Customer Service Officer Tel: +44 (0)161 488 5768
Karan Jenkins Customer Service Officer Tel: +44 (0)161 488 5298 
Charlotte Radcliffe Customer Service Officer Tel: +44 (0)161 488 5185
Joanne Ambrey Customer Service Officer Tel: +44 (0)161 488 5185
Lisa Kelly Head of Sales Detergents & Formulators Tel: +44 (0)161 488 5938
Carolyn Herbert Customer Service Officer Tel: +44 (0)161 488 5768
Karan Jenkins Customer Service Officer Tel: +44 (0)161 488 5298 
Charlotte Radcliffe Customer Service Officer Tel: +44 (0)161 488 5185
Joanne Ambrey Customer Service Officer Tel: +44 (0)161 488 5185
Lisa Kelly Head of Sales Detergents & Formulators Tel: +44 (0)161 488 5938
Charlotte Radcliffe Customer Service Officer Tel: +44 (0)161 488 5185
Joanne Ambrey Customer Service Officer Tel: +44 (0)161 488 5185
Rachel Edwards Customer Service Officer Paper Industry Tel: +44 (0)161 488 5182
Michael Gowan Head of Sales Adhesives, Construction, Water Treatment, Mining and Paper Industries Tel: +44 (0)161 488 5777
Duncan Turner Customer Service Officer Tel: +44 (0)161 488 5777   
John Martin Head of Sales Performance Chemicals for Coatings, Inks and Plastics Tel: +44 (0)161 488 5206
Martine Howard  Customer Service Officer Sales & Customer Service  Administrator   Tel: +44 (0)161 488 5101
Lisa Palmer Customer Service Officer Tel: +44 (0)161 488 5162
Sally Ford Customer Service Officer Tel: +44 (0)161 488 5967
Joanne Parrott Customer Service Officer Tel: +44 (0)161 488 5967
Jennie Nichol Customer Service Officer Tel: +44 (0)161 488 5777
Donna Costello Customer Service Officer Functional Polymers Tel: +44 (0)161 488 5101
Michael Gowan Head of Sales Adhesives, Construction, Water Treatment, Mining and Paper Industries Tel: +44 (0)161 488 5777
Lisa Palmer Customer Service Officer Tel: +44 (0)161 488 5162
Sally Ford Customer Service Officer Tel: +44 (0)161 488 5967
Joanne Parrott Customer Service Officer Tel: +44 (0)161 488 5967
John Martin Head of Sales Performance Chemicals for Coatings, Inks and Plastics Tel: +44 (0)161 488 5206

Company Management and Central Departments

Gail Greenlees Personal Assistant Tel: +44 (0)161 488 5103
Darren Budd Managing Director Tel: +44 (0)161 488 5107
Kay Singleton Business Support Tel: +44 (0)161 488 5394  
Alan Froggatt Business Support Tel: +44 (0)161 488 5781  
Martin Gregory Business Support Tel: +44 (0)161 488 5331   





 
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