The topic of data protection has the highest priority at BTC. Therefore, we would like to inform you in detail about it in the following:
A. Who is responsible for data processing and who is our data protection officer?
B. What data do we process, for what purposes, for how long and on what legal basis?
C. Are you obliged to provide us with this data?
D. To whom do we pass on your personal data?
E. How do we safeguard your personal data?
F. What rights do you have?
G. Where can you complain?
H. Data protection for minors
You can find the person responsible for data processing at here.
Our data protection officer is:
BTC Europe Data Protection Officer
40789 Monheim am Rhein
Tel: +49 2173 3347 0
In the following, we inform you about the data processing on our site (a), its purposes and legal basis (b) as well as the respective storage period and, if applicable, specific objection and removal options (c).
If you visit our website for information purposes only, i.e. if you do not register or transmit data in any other way (e.g. via a contact form), the following information is automatically transmitted from your browser to our server:
When you visit the BTC web site, we use the IP address and other information automatically transmitted to our server by your browser under B. 1. a. to
(i) provide you with the requested content
(ii) ensure the security and stability of our website and to trace unauthorized use
(iii) enable a comfortable use of our website.
The legal basis for the data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the above listed purposes for data processing. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.
The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. In the case of the collection of data for the provision of the website, this is the case when the respective session is ended. In the case of storage of the data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses are anonymized by deleting the last eight bits, so that an identification of you is no longer possible.
Information is stored in the cookie that is related to the specific device used. This does not mean, however, that we obtain direct knowledge of your identity.
We generally use the following cookies:
You have the right to revoke your consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. To do so, please change the settings in the Privacy Preference Center.
Specifically, we use the following cookies, depending on the cookie preferences you set in the Privacy Preference Center. Only the strictly necessary cookies are activated by default. If you do not want this either, you have the option of generally rejecting cookies in your browser. In this case, the functionality of the visited website may be impaired.
Further details about the respective cookie providers can be found in the Privacy Preference Center, under the respective cookie categories.
Our web pages contain contact forms as well as links to send us an e-mail directly. If you use one of these contact forms, the data which you provide in such forms will be transmitted to us and processed. The mandatory data that must be filled in for electronic contact via the respective contact form are marked with (*). If you provide us with additional data, this is done voluntarily.
If you send us an e-mail, we will process the associated metadata and the content of the message.
Your data will be processed to enable us to contact you, to process your request and to provide you with our respective services, to prevent misuse of the contact form and to ensure the security of our information technology systems.
The legal basis for the processing of data classified as being mandatory is Art. 6 para. 1 sentence 1 lit. f GDPR. The aforementioned purposes also include a legitimate interest in the processing of the data. If the purpose of the contact is the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b GDPR. The legal basis for the processing of the data that you have voluntarily provided us with is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.
The personal data of the person concerned will be deleted or made unavailable as soon as the purpose of the storage does no longer apply. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which the person responsible is subject. Data will also be deleted or made unavailable when a storage period prescribed by the above-mentioned provisions expires, unless there is a need to continue storing the data for the purpose of concluding or fulfilling a contract.
In case of a consent, you have the right to revoke such consent at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. To do so, please change the settings in the Privacy Preference Center.
If you have given us your consent to do so, BTC Europe GmbH and the regional responsible BASF group companies listed in the table below (together "We") will process your personal data (name, company, email address) to send you promotional emails regarding new product developments, product promotions, as well as future events and web seminars according to your industry/industries selected in the application form. We will inform you at irregular intervals about our world of chemicals with topics tailor-made for your industry.
We will transmit your personal data – depending on the location of your business – to the following BASF companies:
In addition, depending on your company’s location, we will share your personal data with the corresponding regional BASF affiliate company, as listed below. No data will be shared with (non-BASF) third-party companies for commercial purposes.
We will share your personal data with other BASF group companies if they provide IT services for us or if this is necessary for operational reasons, such as follow ups from sales managers or developing personalized marketing materials and content. Furthermore, we will pass on your personal data to the technical IT service providers we use or from whom we obtain services. Our IT service providers are carefully selected and regularly checked by us. They process personal data only on our behalf and strictly in accordance with our instructions on the basis of corresponding contracts for order processing
If and to the extent service providers or BASF affiliates are located in a third country, it may be that either the servers of the respective service provider or of a BASF affiliate are located in the third country or that the servers are located in the EU, but accessed in cases of support from a third country. Some third countries do not have a level of data protection adequate to that of the EU, e.g. the USA or China, as authorities might have simplified access to personal data in a simplified manner or that there are limited rights to such actions. If and to the extent you give consent, you expressly give consent to the transfer of personal data into the respective third country.
We store your personal data collected within the scope of your consent for the above-mentioned purposes until your consent is revoked.
The legal basis for the processing of your personal data for the above-mentioned purposes is your consent, Art 6, paragraph 1, lit. a) GDPR.
You can revoke your consent at any time with effect for the future by unsubscribing from our email marketing. Each marketing mail we will send to you based on this consent, will contain a separate link to revoke your consent.
You are at liberty to grant or withhold consent. This has no effect on the use of the BTC website or any other of BTC’s digital services, e.g. BTC ChemShop.
If you revoke your consent, we will delete your personal data immediately, provided that we process them for marketing purposes on the basis of your consent. Please note that the revocation does not result in the deletion of all your personal data which we process in the course of the business relationship with you, if there is another legal basis for this. The revocation of your consent does not affect the legality of the data processing that has taken place up to that point.
BASF Österreich GmbH
Millennium Tower, 25. OG; Handelskai 94-96; A-1200 Wien
BASF Belgium Coordination Center Comm.V.
Scheldelaan 600; 2040 Antwerpen; Belgium
BG-1618 Sofia; Bulgaria
BASF spol. s.r.o.
Sokolovská668/136d; 186 00 Praha 8; Českárepublika
BTC Europe GmbH
Rheinpromenade 1; 40789 Monheim am Rhein; Deutschland
Kalvebod Brygge 45, 2. sal.; DK-1560 Copenhagen V; Denmark
BASF Espanola S.L.
Can Ràbia 3; 08017 Barcelona; Spain
Tammasaarenkatu 3; FI-00180 Helsinki; Finland
BASF France S.A.S.
49, avenue Georges Pompidou; 92593 Levallois-Perret Cedex; France
4th and 5th Floors, 2 Stockport Exchange, Railway Road, Stockport SK1 3GG
BASF Hellas S.A.
2 Paradissou Str. & Kifissias Ave., 15125 Maroussi - Athens, Greece
BASF Croatia D.O.O.
Ivana Lučića 2a, 10000 Zagreb, Croatia
BASF Hungaria Kft.
BASF Hungária Kft.; H-1132 Budapest, Váci út 30.
BASF Ireland Ltd.
Little Island, Co. Cork; Ireland
BASF Italia S.p.A.
Via Marconato n. 8, 20811 Cesano Maderno (MB), Italia
SAUSIO 13-osios g. 4A; LT-04343 Vilnius; Lithuania
33B Lambertu iela, Marupe Marupes novads, LV-2167 Latvia
BASF Nederland B.V.
P.O. Box 390, 8440 AJ Heerenveen; Innovatielaan 1, 8447 SN Heerenveen; Nederland
Lilleakerveien 2B, 0283 Oslo; Norway
BASF Polska Sp. Z.o.o.
Al. Jerozolimskie 142B, 02-305 Warszawa, Polska
BASF Portuguesa S.A.
Rua 25 de Abril, nº1 - 2ºPiso, 2685-368 Prior Velho, Portugal
Floreasca Park, Sos. Pipera nr. 43, Building A, 1st floor, 2nd district, ZipCode 014254, Bucharest, Romania
BASF Srbija d.o.o.
Omladinskih brigada 90 b, 11070 Novi Beograd, Srbija
Haraldsgatan 5, Box 7144, 402 33 Gothenburg, Sweden
BASF Slovenija d.o.o.
Dunajska cesta 165, 1000 Ljubljana, Slovenia
BASF Slovensko spol. s.r.o.
Digital Park, Einsteinova 23, 851 01 Bratislava, Slovakia
BASF Schweiz AG
Klybeckstrasse 141, 4057 Basel, Switzerland
W. Rosenstein Ltd.
13 Zarhin Street ( Bldg. B-1 floor), Ra’anana 4366241, P.O.BOX 4351, Israel
All other countries
BTC Europe GmbH
Rheinpromenade 1; 40789 Monheim am Rhein; Deutschland
We have included hyperlinks to the following social media services on our website: LinkedIn and Facebook.
These hyperlinks are designed in the form of the corresponding logos and are stored on our own server. This means that when our website is loaded for the first time, no data about you as a user are transferred to the respective provider. You will be directed to the respective website only if you click on the logos. Further data about you may be processed on this website.
We have no influence on this data processing on the respective linked websites.
When you visit our website, the information specified in section B. 1. a. as well as the information from the cookies classified as strictly necessary is processed automatically. The transfer of this information is voluntary. Without the provision of this personal data, we cannot display the requested page.
...the transfer of the information is voluntary.
If you contact us, we cannot answer your inquiry in the chosen way without the provision of the personal data required in the individual case. As far as cookies are concerned, the lack of consent can lead to a restriction of the functionality of the website or parts of it. Embedded videos cannot be played without your consent.
Within our company, only persons and departments are granted access to your personal data as far as they need it to fulfil the abovementioned purposes.
We also involve service providers. These service providers will only act on our instructions and are contractually obliged to comply with the applicable data protection requirements.
Otherwise, we will only pass on your data to third parties if:
A transfer of your personal data to service providers in a third country will only take place if the special requirements of Art. 44 ff. GDPR are fulfilled.
BTC uses technical and organizational security measures to protect your personal data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously revised in line with technological developments.
You have certain rights under the General Data Protection Regulation including the right to request a copy of the personal information we hold about you, if you request it from us in writing:
Exercising these rights is free of charge. However, you are required to prove your identity by means of a two-factor-authentication. We will engage reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you.
To exercise your rights, please contact us, for example by e-mail or by post. You will find the contact details in section A.
You have the right to lodge a complaint with our data protection officer (for contact details see Section A) or with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
In either case, you can contact our Lead Data Protection Authority:
State Commissioner for Data Protection and Freedom of Information of Rhineland-Palatinate (Landesbeauftragter für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz)
Hintere Bleiche 34
This website is intended for persons who are at least 18 years old. If a minor submits personal data via this website, we will delete this data and not process it further as soon as we become aware of this fact.