Chemicals that are locally produced in Spain will be sold in the country directly by BASF Espanola S.L. in future, but BTC Europe remains the contact partner for customers. The dispersion Acronal® 290D, used in construction chemistry, and the sodium lauryl ether sulphate solution Texapon® NS, used in washing and cleaning products, are just two of the products affected by the new development structure. Both chemicals are produced in Spain.
“The contact person and their contact details will absolutely not change”, emphasizes Juan Tortosa, Distribution Iberia & Chemicals Europe at BTC. The same BTC Account Managers and Customer Service are still responsible. “However, customers may now have different suppliers, depending on where the products were produced”, adds Tortosa.
Every customer will receive an exact list of the affected chemicals by post. “We are ready to support all our customers with help and advice”, says Tortosa. BTC's entire Customer Service team is immediately available in the office should there be any specific questions about the new delivery structures.
You can find additional information and contact your local BTC contact partner directly using the Solution Finder at www.btc-europe.com.
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