BTC Europe GmbH is BASF's European sales organization for small and medium-sized customers focused on specialty chemicals. We provide 17,000 customers in 81 countries out of eleven warehouses. On August 1, 2013, BASF ChemTrade GmbH was merged into BTC Europe GmbH.
You can find examples of how our expertise can help you to be more successful in your business below.
Our expertise – your success
Customers from different industries have different needs and requirements. That's why at BTC we look at BTC our customers holistically. With years of industry expertise, we can provide each customer with a product package specifically tailored to the needs of its industry. From the agricultural industry to the detergents and cleaning agents industry, customers from over 30 industries already rely on the know-how of BTC's experts.
Are you looking for a partner who provides you with everything from a single source? –
Our industry experts offer you a tailor-made product package.
At BTC, customer focus is top priority. Around 420 employees at 10 locations in Europe ensure that our customers receive perfect service. Each customer is served by a dedicated contact person on site. This contact speaks the customer's language, understands their cultural characteristics and can respond to their needs quickly and appropriately. Staff at BTC's Monheim site alone speak more than 20 languages.
Do you want to be served by a dedicated contact person in your native language? - Your local BTC contact is looking forward to your call.
BTC's product portfolio includes over 6,000 high-quality specialty chemicals from BASF and selected products from other manufacturers. Our products are incorporated into a wide variety of applications. The solution finder provides information on a selection of around 23,000 applications for which our products provide tailor-made solution solutions. If required, our technical experts can work together with our customers to discover the best product for the desired application.
Are you looking for the right product for your application? - Your local BTC contact will be happy to assist you.
BTC's customers benefit from the advantages of the BASF Verbund in terms of innovation and product quality. As part of the BASF Group, BTC has access to applications laboratories, close contact with leading research institutions and the body of expertise from BASF's research and development network. A total of over 10,000 BASF employees work on approximately 3,000 research projects. If required, we can help our customers to develop new and improved formulas and recipes.
Would you like to develop your product? Do you need our help in doing so? - Our technical experts will be happy to advise you.
BTC supplies around 17,000 customers with specialty chemicals. Last year alone, approximately 150,000 shipments left BTC's warehouses. This amounts to around 500 deliveries per day. Around 23,000 trucks traveled all over Europe with our goods, covering a total of around 100 million km on the way to our customers.
Do you have special requirements regarding goods supply? - Please get in touch with your local BTC contact.
Absolute product safety is important to us. Every year we answer over 6,000 inquiries regarding product safety and help our customers with questions on legal regulations, registrations and certificates. We monitor our materials along the entire value chain and provide safety data sheets for all our products - even if they are not legally required for the product. We also support our customers with the necessary information regarding other issues, such as allergens, microbiology and toxicology.
Do you have questions about the safe handling and use of our products, or do you require more information on the subject of product safety? - Your local BTC contact will be happy to assist you.