Ordering products, tracking orders, viewing technical data – all this is possible in the BTC Europe GmbH online shop. The e-commerce platform has been available to business partners 24 hours a day, seven days a week, for more than ten years now. There they can not only order BTC products, but also check the goods' order status and review their orders from the last few weeks and months, to name but two examples. One very special aspect is the platform's download area, where customers can find product literature, technical data sheets, material safety data sheets (MSDS) and certificates of analysis. These documents can be viewed on the screen or printed.
BTC Europe is the BASF SE sales association for special chemicals and functional polymers. Hence, the BTC online shop is connected to the BASF SE ordering System WorldAccount. "However, our shop is adapted to our own branding. As the only BASF SE group company we offer our customers an adapted product catalogue containing round about 4.500 products," says Michael Claas, E-Solutions Manager at BTC. This means that the BTC online shop is tailored to the requirements of small and
medium-sized companies, for example by allowing smaller order quantities. "Around 1,500 customers are currently regularly active in the BTC online shop and benefit from fast processing times and quick communication regarding their order," reports Claas. The online shop can be found at http://www.online-services.btc-europe.com. Once registered, business partners can immediately begin ordering the products they want.
Michael Claas, E-Solutions Manager, is available to answer any questions on michael.claas(at)btc-europe.com.